All sales are considered final after 90 days from the original shipment date. If you wish to return parts within 90 days of shipment from SunStar Infrared Gas Heaters, a 25% restocking fee will apply. Refunds will be issued for eligible returns once the returned items are received and inspected.

f there is an error or issue with your order, please contact our Customer Service team at 1-888-778-6782 for prompt assistance.

Shipping costs are non-refundable. If you receive a credit, the cost of return shipping will be deducted from your credit.